Privacy Policy | EduEngine

Last Updated: July 9, 2025

This Privacy Policy ("Policy") describes how EduEngine Technologies Private Limited ("EduEngine", "we", "us", "our") collects, uses, discloses, transfers, and stores your personal information when you use our websites, applications, platforms, and any other services operated by us (collectively, the "EduEngine Services").

EduEngine is a Tech Service Provider, SaaS & Software Building Company, and supports EdTech as a part of its CSR (Corporate Social Responsibility) initiative. This Policy is part of our Terms and Conditions and applies to all visitors, users, customers, and clients (hereafter referred to as "Users", "you", or "your").

By accessing or using any of our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use EduEngine Services.

1. Services Covered

  • All EduEngine platforms (web, mobile, or software applications)
  • SaaS products and APIs offered by EduEngine
  • EdTech and eLearning tools offered under EduEngine’s CSR program
  • Client projects, custom software solutions, or consulting engagements

2. Information We Collect

a) Information You Provide

  • Full Name
  • Email Address
  • Phone Number
  • Company/Organization Name
  • Designation
  • Billing and payment details
  • Communications or queries submitted through contact forms or email
  • Uploaded documents, files, or multimedia

b) Automatically Collected Information

  • IP address
  • Device type and browser
  • Date, time, and duration of usage
  • Cookies and similar tracking technologies
  • Log data and system diagnostics
  • App usage (if using our SaaS products)

c) For EdTech Users (CSR Initiative)

  • Name, email, student ID (if applicable)
  • Course progress, quizzes, and assignment data
  • Feedback or comments on learning modules

3. Purpose of Data Collection

  • To provide, improve, and customize EduEngine services
  • To develop and deliver new SaaS products or features
  • To manage user accounts, process transactions, and respond to queries
  • For communication regarding service updates, offers, newsletters (with consent)
  • To ensure platform security and integrity
  • To comply with applicable laws or regulatory obligations

4. How We Share Information

  • Our internal team members and authorized contractors
  • Trusted third-party service providers (e.g., cloud hosting, payment gateways)
  • Legal or regulatory authorities upon valid request
  • EdTech partners or institutions participating in our CSR programs

We do not sell or rent your personal data to third parties.

5. Use of Cookies and Analytics

  • Session management and navigation
  • Traffic analysis and performance monitoring (e.g., via Google Analytics)
  • Personalizing content based on user preferences

You can manage cookie settings via your browser preferences.

6. Data Storage and Retention

  • All user data is securely stored on encrypted servers, preferably located in India or in compliance with applicable data laws.
  • We retain personal information only as long as necessary for business purposes or legal obligations.
  • Upon termination of services, users may request permanent deletion of their data.

7. Your Rights

  • Access your personal information
  • Correct or update any incorrect data
  • Request deletion of your data (subject to legal allowances)
  • Withdraw consent at any time
  • Opt out of marketing emails (via unsubscribe link)

8. Security Practices

  • Data encryption (in transit and at rest)
  • Two-factor authentication and restricted access
  • Secure coding standards and vulnerability audits
  • Regular backups and firewall protection

However, no data transmission over the Internet can be 100% secure. We encourage you to use strong passwords and report any suspicious activity immediately.

9. Third-Party Links and Services

EduEngine services may link to external websites or integrate third-party tools. We are not responsible for their privacy practices. Please review their privacy policies before using them.

10. Children’s Privacy

Our core services are not intended for children under 13 years. For our EdTech offerings under CSR, any collection of children’s information is done with the consent of the institution or guardian, and is used strictly for educational purposes.

11. Grievance Redressal & Contact

Grievance Officer

EduEngine Technologies Private Limited

Email: support@eduengine.in

Address: Chandpol, Sikar (Rajasthan) - 332001

12. Changes to This Policy

EduEngine reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with the revised "Last Updated" date. Your continued use of the services after any updates constitutes acceptance of the revised policy.